Sunday, February 19, 2012

DB Mail and Notify Operator through DB Mail error Could not Retrieve item from the queue

I've set up DB mail and sent a test e-mail and that comes through fine.

I set up an Operator with email Name: DWhelpton@.k-and-s.com;MWeaver@.k-and-s.com

I created a job and set up the notifications to e-mail the operator on failure.

When the job runs and fails, I do not get an e-mail and I get the following exception in the db mail log:

Date 2/2/2007 8:35:00 AM
Log Database Mail (Database Mail Log)

Log ID 402
Process ID 3936
Last Modified 2/2/2007 8:35:00 AM
Last Modified By NT AUTHORITY\SYSTEM

Message
1) Exception Information
===================
Exception Type: Microsoft.SqlServer.Management.SqlIMail.Server.Common.BaseException
Message: Could not retrieve item from the queue.
Data: System.Collections.ListDictionaryInternal
TargetSite: Microsoft.SqlServer.Management.SqlIMail.Server.Controller.ICommand CreateSendMailCommand(Microsoft.SqlServer.Management.SqlIMail.Server.DataAccess.DBSession)
HelpLink: NULL
Source: DatabaseMailEngine

StackTrace Information
===================
at Microsoft.SqlServer.Management.SqlIMail.Server.Controller.CommandFactory.CreateSendMailCommand(DBSession dbSession)
at Microsoft.SqlServer.Management.SqlIMail.Server.Controller.CommandFactory.CreateCommand(DBSession dbSession)
at Microsoft.SqlServer.Management.SqlIMail.Server.Controller.CommandRunner.Run(DBSession db)
at Microsoft.SqlServer.Management.SqlIMail.IMailProcess.ThreadCallBack.MailOperation(Object o)

What step am I missing?

I removed the database mail and readded it and reselected it in sql agent properties and it ran fine.

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